Customer Service
Personalised service and attention to detail are highlighted qualities you can find in each and every one of our dedicated team members.
Here at the WA Freight Group we are renowned for delivering our commitment and ensuring that you receive the highest quality of service from our company.
We encourage open lines of communication and use a professional and courteous demeanour at all times.
Failure to identify and meet the needs of our customers is lost business. Therefore, we place great emphasis on our customer relations, with a trained department of customer service professionals who strive to improve procedures and interaction with our clients.
Our Customer Service Department can help with any type of enquiry and promise to do so in a timely manner. We boast a 15-minute response time in answering your queries and continually update you with information about your enquiry until it is completed to your satisfaction.
Please contact our customer service representatives on the below numbers or simply dial 1300 WAFREIGHT for connection to your nearest WA Freight Group Branch.
| Location | Phone | ||
|---|---|---|---|
| Perth | (08) 6222 6201 | ||
| (08) 6222 6206 - FAX | |||
| Sydney | 1300 923 734 | ||
| (02) 8881 5101 - FAX | |||
| Melbourne | 1300 923 734 |
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| (03) 9360 0544 - FAX | |||
| Adelaide | 1300 923 734 | ||
| (08) 8347 8201 - FAX | |||
| Queensland | 1300 923 734 | ||
| (07) 3850 8001 - FAX | |||
| Darwin | 1300 923 734 | ||
| (08) 8942 7305 - FAX | |||